Leading with Heart

Our world is shifting from an industrial, Newtonian paradigm to one that is more quantum based and holistic. These times call for innovative ways to lead organizations that are continually bombarded by increasingly complex issues and greater chaos. We cannot repeat the age old solutions and expect them to work in our transitioning world.  Einstein […]

Continue Reading

A Roadmap to Health Care Sanity and Organizational Cohesion

  In the United States we are encountering the limits of our traditional organizational change strategies, especially in health care. As mentioned on the front page of this blog, the results of traditional methods speak for themselves with 50% to 80% of change initiatives failing due to problematic execution, 70% of workers reporting they are disengaged, with this disengagement […]

Continue Reading

Together We Can Be The Change We Want To See In Health Care

I was recently out in Phoenix, AZ and had the distinct pleasure and delight to meet David Berg, Co-founder of Arrowhead Health Centers offering multi-specialty care https://arrowheadhealth.com/ and Cofounder and Chairman of the Board of Redirect Health offering high quality, affordable health care directly to businesses http://www.redirecthealth.com/  The picture that opens this blog is on […]

Continue Reading

Inspiration, Kindness, and Self-care

I have the privilege of working with several health care organizations as they undertake major system change. On a recent visit to see a number of these organizations, two organizations stood out from the rest as top performers with highly engaged staff.  From what I observed, both these organizations embodied the characteristics discussed in the Psychology Today […]

Continue Reading

What Does the Invisible have to do with Electronic Health Record (EHR) Implementation?

I recently had the privilege of talking with a national Electronic Health Record (EHR) consultant who works for a major vendor doing hospital implementation of EHR systems. She told me the most important, hardest and trickiest part of her job is helping hospitals understand their workflow. Why? Too much of the workflow in departments and integrated […]

Continue Reading

Interdependence and Transformation

Recently I had the privilege of hearing Muhammad Yunus talk about micro finance and social business. What struck me the most was the way his caring motivation fueled his ability to step into the unknown and innovate to make life better for those who are struggling. He emphasized that he had no idea if his […]

Continue Reading

Change is not Linear

In the United States and many countries around the world we are encountering the limits of our change strategies. Linear thinking and hierarchical structures have led to what has been termed by Don Berwick, in a recent talk at Harvard University that I attended, as “the bankruptcy of change.” We cannot intensify our linear thinking and hierarchical […]

Continue Reading

Make Change a Dance Instead of a Struggle

Too many people use a methodology for organizational change & conflict resolution that can be compared to undergoing a root canal. This approach to change & conflict ensures it will be painful before the activity even begins. Learning the methodology to engage in change & conflict as a dance rather than as a struggle can transform the undertaking, allowing the possibility for change […]

Continue Reading